I am running into an issue that randomly started where I have an action that just randomly stopped working. What I mean is it will run and get to a point in the action where things halt with no error or warning that I can see. I have manually run the action and it makes it all the way through with no issue. I created new steps and it seems to progress to a point and then halts again. It feels like there is something behind the scenes that is holding things up that with my moving and shifting is moving the issue through the steps but I do not know this for sure. Has anyone else run into this issue and how do you solve it?
Hi @malamaker
Welcome to our community!
Let’s start with the simplest: did you try to check the action logs tab? Are there any errors? You can check this guide for your reference first. If you notice any errors in there, please let us know, so we can continue to troubleshoot.
Cheers!
I checked the action logs and audit logs. Never was an error thrown. I ended up having to recreate each step as it was before to free up whatever that was constraining the action behind the scenes. Once I rebuilt the action steps one by one things started working again. Things were created the same as they previous were and there was nothing log wise that pointed to an exact issue. Also the fact that I could refactor and the stop point move to different points in the action, there was not one specific thing that this seemingly erratic behavior pointed to as the first time it paused on a web service call, second java script, third setting a state, etc, etc.